5 Ways You’re Not Utilizing Audience, But Should Be

August 21, 2024

If you're already using Audience, you're on the right track, but are you truly maximizing its potential? Here are five powerful ways some of our clients are using Audience that you might not be tapping into yet:

1. VIP Newsletter Program 

Salem Media has unlocked a powerful strategy with their VIP Newsletter Program, designed to capture more newsletter signups directly from their website. By offering exclusive content, early access to podcasts, and behind-the-scenes insights, they’ve turned casual visitors into loyal subscribers. 

Imagine turning your regular newsletters into a VIP experience—providing your audience with something special that they can’t find anywhere else. This not only increases sign ups but also builds a strong, engaged community around your brand.

2. Loyalty Programs 

Creating a loyal customer base is key to sustained success, and a Loyalty Program is a great way to do it. Audience makes it simple to incentivize actions such as subscribing to your newsletter, downloading your app, or following you on social media. 

For example, a regional restaurant chain launches a loyalty program that rewards customers with entries into a monthly giveaway. Actions like leaving a review, referring a friend, or posting a photo with their product on social media all earned entries. The result? A significant uptick in customer engagement and increase in social media following. This is a straightforward strategy that can be customized to fit your brand's unique needs.

3. Surveys for Insight 

Understanding your audience is half the battle, and surveys are a powerful way to gather that insight. Pattison Media has successfully used Audience’s survey feature to capture essential data about their listeners. 

By asking questions about their preferred times for listening, favorite types of content, and even their commuting habits, Pattison Media was able to tailor their programming to better meet their audience's needs. This not only improved listener satisfaction but also helped the station optimize its advertising strategy. See how they did it here!

4. Lead Capture Forms 

Expanding your customer base is crucial, and forms are an effective way to capture new leads. For instance, imagine a spa running a promotion offering a free treatment to new customers. Using Audience’s form capabilities, the spa can easily create a sleek, user-friendly form to capture essential information like contact details, preferred services, and scheduling preferences. 

This data can then be used for targeted follow-ups, turning a one-time promotion into a long-term customer relationship. 

5. Engaging Experiences 

Engagement is everything, and one of the best ways to capture customer data is through interactive experiences. Buffed Energy has brilliantly integrated a game into their marketing strategy using Audience. 

Customers were invited to play a quick, fun game on Buffed Energy's website, with the promise of a discount on their next purchase as a reward. The game not only entertained customers but also required them to enter their contact details to claim their prize. This creative approach led to a surge in customer data collection. See how they did it here!

Bonus: Shopify Sweeps 

For those in the e-commerce space, Shopify sweeps are a fantastic way to drive sales and increase brand visibility. Diesel Brothers, MTN Ops, and Vehicle for Good have all leveraged Audience to run successful sweepstakes. 

Diesel Brothers, for example, offered participants the chance to win a customized vehicle, requiring them to complete various actions like making a purchase, signing up for newsletters, or sharing on social media. This campaign generated massive engagement, increased their email subscriber list.

Final Thoughts 

Audience offers a robust suite of tools designed to help you connect with your audience in meaningful ways. If you’re not using these features yet, it’s time to start. Implementing these strategies could be the difference between staying ahead of the curve and falling behind.

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August 21, 2024