PRIVACY POLICY
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Thank you for visiting audience.io (the “Site”), which is owned and operated by Aptivada, LLC dba Audience, a Delaware limited liability company (“Audience,” “us,” “our,” or “we”). Audience takes privacy and transparency very seriously. Please read the following privacy policy (the “Policy”) to understand how we collect, use, maintain and disclose the Personal Information users (each, a “User”) of the Site as well as all of our other applications, software, and services (together, and collectively with the Site, the “Service”). For purposes of this Policy, “Personal Information” means information that can or potentially can be used on its own or with other information to de-anonymize data or to identify, contact, or locate a single person.By using this Site or any part of the Service, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use the Service.

This Policy only covers Personal Information collected by and on behalf of Audience—it does not apply to Personal Information we may collect for or on behalf of third parties. See the section below entitled “Promotions” for additional details.

Personally Identifiable Information

We may collect Personal Information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to our newsletter, fill out a form, or in connection with other activities, services, features or resources we make available. We only collect Personal Information that Users provide voluntarily. Users may visit the Site anonymously and refuse to provide Personal Information; however, to make full use of the Service, Users may be required to provide a name, email address, or other Personal Information.

We disclose Personal Information only to our employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide the Services, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Service, you consent to the transfer of such information to them. In some cases, we may provide Personal Information to the sponsors of contests and promotions we operate from time to time.

Except for disclosures to sponsors, as described in the preceding paragraph, we will not rent or sell Personal Information to anyone. Other than as described in the preceding paragraph and the following section, we disclose Personal Information only in response to a subpoena, court order or other governmental request, or when we have a good-faith belief that disclosure is reasonably necessary to protect the property or rights of Audience, third parties or the public at large.

If you are a registered user of the Service and have given us your email address, we may occasionally send you emails to tell you about promotions and new features, to solicit your feedback, or to notify you of important changes, updates, or events related to the Service. You may choose to opt-out of such promotional messages and other bulk communications. We primarily use social media and our blog to communicate this type of information, so we expect to keep this type of communication to a minimum.

If you send us a request (for example, a request for technical support) through an email to customer support or through our other feedback mechanisms, we reserve the right to publish it (with all Personal Information removed) in order to help us clarify or respond to your request or to help us support other Users.

We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of Personal Information.

How We Use Collected Information

We may collect and use your Personal Information for the following purposes:

    • To efficiently respond to your customer service requests and related needs;
    • To run a promotion, contests, surveys, etc.;
    • To send you information you have agreed to receive about topics we think will interest you;
    • To send periodic emails as described above and to respond to your questions or other requests.

Although we do not sell, trade, or rent Users’ Personal Information to third parties; we may share generic aggregated demographic information about Users that is not linked to any Personal Information with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate the Service and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your Personal Information with these third parties for those limited purposes provided that you have given us your permission.